Session 9: Bill Hybels: Relentless

 

I’ve studied many leaders, but none of them have impressed me more than the study I’ve done on Mother Teresa. Cf. 2 Chronicles 16:9 For the eyes of the LORD range throughout the earth to strengthen those whose hearts are fully committed to him.

Very early on in her life she made some powerful vows:

1) To give God absolutely anything He might ask for; to refuse Him nothing.
2) If God imparts Himself fully to us, shall we answer with just a fraction of ourselves? How could we?
3) To do His bidding without delay.
4) Little practices, and little sacrifices. The little fidelities.

Are you the kind of person that is lighting up the radar screen in the Heavens, right now, by your “yieldedness?”

If you were God for a day, would you pick you for your work?

I believe God could tap you on the shoulder. I believe in a God that still rocks the world. I’m just getting a little worried how the average Christ-follower responds to these urgings.

What do you do when God taps you on the shoulder?

On the balance between God’s Assignment and the other side of the scales with money, ego, comfort, etc., which way do you tip?

Would I lay down my life to carry out this vision?

So how long is it going to take before I can carry on the calling of God? According to my study of Mother Teresa and of the Scriptures…as long as it takes. Outlast the waiting. Callings are precious commodities, they are holy things. Sometimes you only get one in a lifetime, and getting them right is of the utmost importance.

Mother Teresa made herself into a phenomenal leader. Don’t say you can’t. How bad do you want it?

“Even though I do not feel His presence, I will seek to love Him as He has never been loved before.” - Mother Teresa.


Brad Anderson interview

 

WHY DID YOU GO TO SEMINARY? WHY DID YOU DROP OUT?

Trying to honor my father’s dream. I was struggling with my own faith at that time, and the authenticity seemed to much, so I dropped out. My father was profoundly disappointed. But I didn’t leave my faith. I’m like a child of the ‘60s. Everyone was playing with a lots of different sets of ideas.

DID YOU HAVE A BURNING AMBITION?

No. That’s part of what I left when leaving seminary. I didn’t think I was attracted to being a leader.

WHEN DID YOU FEEL THE LEADERSHIP FUELS FLOWING?

I had this moment when the founder came into the store, and I thought he was going to fire me. But instead, he told me that things were going terribly, and he split the job and I got a chance to lead.

WHEN DID YOU HAVE THE SENSE OF HUNGER TO GROW YOUR LEADERSHIP?

I had the fortune of working in a bankrupt environment. You had to lead or you’d be hungry. That gave you the freedom to try things without worrying whether or not they’re going to be considered or not, or whether you’re the right person or not.

A THEOLOGY OF LEADERSHIP

I was a “C” student, told never to go to college. So with myself in leadership, either I’m a genius, or it’s true that there’s a lot of people with gifts that don’t get a chance to use them. So, I’m interested in the stories of the people that engage with us, and I could have an influence on them. It’s actually John 3:16. It doesn’t mean that it’s greatness as in a CEO, but that we’re all called to do and be something great.

EMPLOYEE ENGAGEMENT

I can’t believe how lucky I am to be leading in this historical period of time. How do we let the uniqueness of the employee match with the uniqueness of the customer? If our employees are engaged, then the customers are engaged. And you simply measure them by asking them, “What kind of feedback do you get from the customers?”

HOW DO YOU RAISE THE ENGAGEMENT LEVEL?

That’s the trick. There is no single answer. It takes someone who authentically cares about the people they’re leading. A lot of people get into leadership because they want to be the “ME.” You’re not going to shop at Best Buy because of me, but rather because of the people in the stores. Look for leaders in the stores so that the store can excel.

HOW DO YOU TRAIN LEADERS?

People are drawn to leadership because they’re looking for affirmation of themselves. True leaders get a higher fulfillment level out of empowering their people rather than personal achievement. Virtuous behavior is rewarded.

MARCUS BUCKINGHAM TOOK A SHOT

We were a few years into employment engagement, and had flattened. Marcus came in, working for Gallup, and pointed at me and said, “You, I hold accountable, because you know better than this.” My first impulse was to fire him, but the second was that, “Maybe I’m a sinner.” He knew the two of us had the same philosophy, that I had a responsibility to lead. There is a moral component, such as a “destruction of character.” If it’s not getting better, it’s getting worse.

THE GEEK SQUAD

We acquired them, because they exaggerated the stereotype, and said, we’re proud of it, and you need us. We couldn’t have created it.

WHAT’S A TYPICAL DAY LIKE?

You’re always dealing with frustration, people that are irritated. It’s trying to find a way for folks, with differences and complexities, to get along. I’m kind of involved in group therapy.

WHAT ABOUT NUMBERS?

One of the things we’ve learned from the church is that we separate thing that ought not be separated. If I have an employee that’s not working, then I know I’m going to have a numbers problem. My assistant tries to edit in my world where the needs are, and help me know where I need to be engaged, or where I cannot afford to be.

HOW DO YOU LEAD DOWN WELL?

You’re always trying to find energy and capacity, and encourage that.

DESCRIBE HIGHS, LOWS

One of my favorite characters was Moses, someone who didn’t have the skills, but he was called to do the job. I don’t feel like I was born to do this (there’s lots of reasons why I shouldn’t be doing this), but I was called to do this.

MOTIVATION

The first thing you go to is the base, from where leadership is from. If you don’t believe in the core of the work, then it won’t feed in to the individual’s motivation. That’s what keeps you going. Financial incentives work to a certain extent, but its not complete. Financial incentives is kind of a scoundrel’s way out of motivation. One of the reasons why i didn’t want to do business because I thought it was corrupt with greed.

R.O.W.E. (Results Oriented Work Environment)

First value is your family; that’s a profound company value.

READING

Why do things happen? Why do people make things happen? What’s the story? There’s always these moments, these crucible moments that happen in these stories without constantly refreshing yourself. We ask everyone in our company to envision their story. Life is so much more exciting, powerful, and significant when it’s attached to a story.

WEALTH AND CHRISTIANITY

It’s not a good thing. You develop a deep appreciation of the “rich man through the eye of the needle.” You now have the accountability. It has its temptations, and its responsibilities, even where to give it away. We still struggle with how to put the right balance to put it together.

DOES EVERYBODY AT BEST BUY KNOW THAT BRAD ANDERSON IS A CHRIST-FOLLOWER

First, I’m running a secular company with all sorts of faiths represented. I think most could see that I’m a Christian by what they see. Now, there are times when I can’t explain something unless I use a parable, or from the faith. But I want us to be welcoming. I want people using their faith, but it can’t be a single choice.

And the hard line that I don’t cross, and it’s based on permission. Only when I sense that the person is willing, or asks me about it. The thing I’ve got to be sensitive is the sense of power, and I’ve got to be careful about that. Once they open the door, it’s a personal conversation that I can “green-light” on.

IF BEST BUY COULD BE KNOWN FOR SOMETHING, WHAT DO YOU WANT THAT LEGACY TO BE?

We have four values. 1) Family First, 2) Unquestioned Integrity, 3) Learning Through Challenge and Change, and 4) Unleashing the Power of Our People. I would like our legacy to be that this was a leadership team that really took those values to heart.

100,000 PASTORS/CHURCH LEADERS

I have one really passionate point of view, an insight that i’ve received: treasure the folks in the congregation, how they’re being enriched and challenged by their environment.


Kathrine Rohr interview

 

“It’s not easy to gain the respect of hardened criminals. But that’s what Catherine has done.”

THE COST OF THE CALL

I believe that God put me on this earth to land me in prison. There is nothing that I wouldn’t give up for God. My favorite prayer is, “Bring it on, God. Bring it on!” We went all in, financially, and then we moved to Texas.

WHERE DID YOU FIND THE COURAGE?

Ignorance is bliss. One little act of obedience at a time. I truly had no idea what I was getting myself into. The last four years have been the most gut-wrenching, painful time of my life. I just need to chill-out and let Him take control.

THE PROBLEM OF PRISON

The highest failure rate industry that I know of. 1 out of 15 Americans go to prison and 50% return. And while we look at David, not as murderer, but as a man after God’s own heart, we look at these criminals and say “talk to the hand.”

1. What we do in prison. We scour the system to find the best former leaders and recruit them
2. Prison boot camp
3. Graduation.
4. The hard work of reintegration.

We have the lowest recitivism rate.

These guys have been takers their whole lives. 70% of the graduates now give back to the Prison Entrepreneurial Program (P.E.P.)

TELL US ABOUT THE NEAR FATAL BLOW

God doesn’t really need me. He just needs me to follow instructions. Her pastor, Keith Zafran says, “Just show up for the day and follow through in obedience.”

DANCE LESSONS WHILE YOU’RE LEADING UP

It’s easy to see this big institution and authority, it’s really a collection of people and potential relationships. All of my organizational eggs are in one basket, but not all of my relational eggs have to be in one basket.

HOW DO YOU INSTILL CHARACTER IN A FOUR MONTH PERIOD?

Well, it can be done, because we do it. We start the process on day one. We do a personal character assessment. We can be broken and still be lovable and loved. Then we have peer driven confrontation with each other.

CRITICISM

I can’t think of a day when I don’t get personally criticism or when I don’t hear it about the program. Don’t let my emotions get in the way of taking care of business. The way I evaluate it, “Is this legit feedback?” If it’s legitimate, then bring it on. I want to fix it. I actually pursue that kind of feedback. I seek it out. For the most part, I let the rumors go.

GENDER

I think, “What’s it like to be a woman leader” is just odd to me. I make no excuse for being a girl. I don’t carry myself like that, as a female, or according to my age. There are always going to be obstacles, but just leave it all behind. In prison, obviously I have to deal with being a girl, but I just lay down the law.

PACE OF LIFE - SELF-LEADERHSIP AND ACCOUNTABILITY

This will always be a struggle for me. When I rest, it’s at someone else’s expense. But, if I don’t take myself, then the whole thing suffers. I have a great fear of inadequacy. I have a personal assistant that schedules “down-time.”

MONEY

100 % is donation based. I ask people to connect their hearts to the mission. Come to prison, and see our work. Your wallet will follow your heart, and i know that. I try to model the behavior that I would like out of everyone else. So, I give sacrificially to P.E.P. People also like to give out of success, and they like to be a part of something. They like to own it. Then we do good follow up after that.

FUTURE - IS P.E.P. A ONE GENERATION PROGRAM?

We wrestle with that question all the time; can it be replicated? If we want to be good at what we do, we need to be strategic. We’re not in the business of spreading junk. My board feels that I have a special anointing to do this right now, so for someone to start in California, then they would need to be anointed too. And, it would probably be one of my graduates.

[Find the leaders, then start the ministry.]

HIRING FROM WITHIN

Hiring from our graduates is putting my money where my mouth is. 9 of our 20 staffers are graduates. It wasn’t unti a year ago that I hired a non-felon. So, this organization is built on felons. They understand what it means to be willing to die for something, and they’re willing to die for P.E.P. We hope that we’re not about pity, but about compassion; suffering with people to help them get to the next level. I’m not here to look down upon you, but to see you as gentlemen that are respectable that will become someone. I modeled this from Jesus.

100,000 LEADERS AND PARTING WORDS

What I really want to leave you with is that many people are wowed by my story. But why? I’m just a person who had a skill set that gave it up for God. How come “giving up everything for Jesus” doesn’t happen more? I can’t imagine what I’d be missing out if I was doing $100 million deals in New York? Reconnect with the vision to bring God’s Kingdom to earth. And we can do that, we just need to follow in obedience. I dare you to pray “Bring it on God” and watch out!

CLOSING

The platformed gentlemen at the end were in jail for drugs, possession of marijuana, drugs by fraud, drinking and driving, organized crime, manufacturing and distribution of crack cocaine, first-degree murder, methamphetamine, aggravated robbery and attempted murder, aggravated assault with a deadly weapon… and now they’re business men, leading positive and productive lives, and returning to the system to inspire others to do the same. In other words, they’re making disciples.


“The reason the church is not making disciples is because we’ve bought into a lie. We’ve traded in our commitment to truth for therapy.”

1. Train the troops.
2. Inspire a bigger vision.
3. Follow Me.

“If you’re a shepherd, your job is not to pander to the people, your job is to lead them into the truth, to defend it, and to defend the faith.”

How can we hold in our minds John 14:6 and say that all religions lead you to heaven?

Stop blaming the culture when everything goes wrong. Cf. gay marriage in California.

Why are 2.3 million people in prison? They lack the moral training given during the time of the morally developmental years.

“Culture is nothing but religion incarnate.” If the culture is sick, that means that the church is sick. Maybe we’re in Babylonian captivity. Are we in exile?

WHAT IS CHRISTIANITY? Conversation? Relationship with Jesus? Church? Religion? All of those things, and so much more. In the beginning was the Word, and the Word was God! It is a worldview, seeing all of life through the eyes of God and all Christians are called to live that way.

GOD IS. The first presupposition of reality is that “God is.” We have wonderful rational reasons to believe this. Clearly this is the most rational choice.

HE HAS SPOKEN. There is no question in my mind that this book is the Word of God. We need to absorb this and make it part of our being.

THE FALL.

WE NEED DESPERATELY TO UNDERSTAND THE INCARNATION IS NOT JUST ABOUT A BABE IN A MANGER, BUT THE GOD OF THE UNIVERSE COMING AMONG US. A conversion is not raising your hands to accept Jesus. It’s when you go to the cross and your life is changed.

WE ARE NOW RECONCILED TO ONE ANOTHER. Unity is our condition.

WE ARE TO BE HOLY. We must live righteous lives amongst each other.

“The Christian worldview is the only one that is sustainable.” And, we don’t impose wepropose. We have an invitation to you for a way of life that is rational, sustainable, and true. Come to the wedding feast.


“We want to be a sneak preview of heaven.”
Multi-ethnic. Diverse. 
When sociologists want to prove there is a racial problem, they point to the church. They say, “Sunday morning at 11:00 is the most segregated time of the week.”
“Culture is the soil we grow up in. I want to lead a church that engages the culture.”
“We engage it.”

We must decide if we will be change agents in the world before us. Culture is very polarizing. The more diverse we get, the more divided we get. We are so divided. We are in need of leaders who will speak, love and serve to make a difference. 
There is a God who brings justice, truth, revelation and revolution.

In 2000 in was 1:19 born in mixed families. They will not live in the labels of the past. We’ve got to grow up. We must lead. We must be prophetic and professional as we lift up a promise to the multi-cultural world.
Leaders must be willing to be invaded by a force to equip and empower us to lead. All of us. We must be willing to step out and lead multi-racially. We must have some things in us crucified. How do we engage culture for a Godly Kingdom.  We need something eternal and supernatural.  We need something bigger to engage the multi-cultural world.
1 John 4:7 says,  “…Let us love one another….God is love...”

We must become BELOVED LEADERS.

The “Beloved Community” was Dr. King’s phrase.  There can be no beloved community if there are no beloved leaders.  You must let a force come on you and flow through you.
AGAPE love = the unconditional love of God.
AGAPEO = to be loved and loving simultaneously.  We lead by loving the world.  
This same John wrote, “God so loved the world…”  God wants to do something about education, forced child prostitution.
When Jesus comes back it’ll be Justice. Until then friend, it is “Just-us.”
Nobody loves across racial lines like God!  There was a force beyond this place that came into this place…and loved everybody.  A leader needs love!  Go ahead and get all the knowledge you can, read all the books you can, but if you can’t love across racial lines you can’t lead!
We must be loving leaders.

We must be an ABIDING LEADER.

John says, “….love of God abides in us….”  People must see that. We abide in something beyond us. 
I grew up in a black family in a black church; I didn’t feel qualified. Some people don’t step out and lead in a multi-cultural world because we feel like we are not qualified.
It’s not about qualification!
In High School I was riding my bike and I rode past a revival meeting, a tent-meeting. At a Methodist church. It was multi-racial. As I sat there on my bike, in High School, there was a force that hit me and said, “This is how church is supposed to be!”  And “I think I heard God say, ‘What do you think about this?’”
Ever since, I believe that the church should be multi-racial and multi-ethnic. Tribalism is still a deep evil force that courageous and bold leaders must take on.  No matter where you are, you cannot escape disparities around the world that exist because of race, class and place!  Disparities exist in the church!
We abide in the force of God’s love.
We stay where the hurting people are; we created dwelling places. 
Sometimes, to lead, we have to stop dreaming about church buildings and we need to have visions about dwelling places where hurting people are.

1 John 4:15  We must be CONFESSING LEADERS.

Take responsibility. Say, “My bad,” when you mess up.  Take responsibility.  
Jonah had to say, “The reason there is a storm in the world, is ‘my bad.’”

NOTE THIS
….When high pressure collides with low pressure a storm erupts. When the high pressure of God's will bumps against the low pressure of what we’d rather do, a storm erupts.

There is no institution in the USA that can make the case, “We only cater to people who are like each other.”  That’s “low-pressure.”

The Confessing Leader says, “I’m confessing, ‘I don’t know what to do.’”
Whatever you are, confess that. Be honest. Wherever you are, just confess that.  
What if we actually did something about the system and ethos that created the black church, and the Korean church? What if we saw ourselves beyond black and white?

1 John 4  Some things have to be rearranged.  
A case can be made for ethnic specific churches….but, we still cannot deny all of the communities around the world that are mobile, hip-hop and multi-cultural. 
Crazy kids come in all colors and sizes and places all over the world.  We don’t need any more grown men with “little” in front of their name.

How does that work itself out in community?

1.  Open communities for reconciliation and common ground.  We must have organic gatherings. For example: Bring a dish that represents your upbringing.

2. Sometimes it needs to be programmatic. We had to create a Hip-Hop experience. We had to offer programs in economic development. We started a class of people from different backgrounds to talk about race, class and economic issues.

“I’ll close with this,” said Ephrem.
A few years ago I went to my family reunion in Alabama.  It was July. It was so hot. On Sunday, everybody went to church. My cousin was talking about our family tree. I found out my great-great-grandfather was full-blooded Irish. He married a woman descended from a slave named Esther. I left the reunion thinking, “I’m Irish!”  I’m more than black. I’m African American. I’m Irish. I’m Native America.

You need to claim who you are!  Stand up and claim who you are!

“I’m a child of God! I like what God is doing in me. I’m not what I will be yet…but I’m on my way! You need to stand up and claim who you are!”


“We want to be a sneak preview of heaven.”
Multi-ethnic. Diverse. 
When sociologists want to prove there is a racial problem, they point to the church. They say, “Sunday morning at 11:00 is the most segregated time of the week.”
“Culture is the soil we grow up in. I want to lead a church that engages the culture.”
“We engage it.”

We must decide if we will be change agents in the world before us. Culture is very polarizing. The more diverse we get, the more divided we get. We are so divided. We are in need of leaders who will speak, love and serve to make a difference. 
There is a God who brings justice, truth, revelation and revolution.

In 2000 in was 1:19 born in mixed families. They will not live in the labels of the past. We’ve got to grow up. We must lead. We must be prophetic and professional as we lift up a promise to the multi-cultural world.
Leaders must be willing to be invaded by a force to equip and empower us to lead. All of us. We must be willing to step out and lead multi-racially. We must have some things in us crucified. How do we engage culture for a Godly Kingdom.  We need something eternal and supernatural.  We need something bigger to engage the multi-cultural world.
1 John 4:7 says,  “…Let us love one another….God is love...”

We must become BELOVED LEADERS.

The “Beloved Community” was Dr. King’s phrase.  There can be no beloved community if there are no beloved leaders.  You must let a force come on you and flow through you.
AGAPE love = the unconditional love of God.
AGAPEO = to be loved and loving simultaneously.  We lead by loving the world.  
This same John wrote, “God so loved the world…”  God wants to do something about education, forced child prostitution.
When Jesus comes back it’ll be Justice. Until then friend, it is “Just-us.”
Nobody loves across racial lines like God!  There was a force beyond this place that came into this place…and loved everybody.  A leader needs love!  Go ahead and get all the knowledge you can, read all the books you can, but if you can’t love across racial lines you can’t lead!
We must be loving leaders.

We must be an ABIDING LEADER.

John says, “….love of God abides in us….”  People must see that. We abide in something beyond us. 
I grew up in a black family in a black church; I didn’t feel qualified. Some people don’t step out and lead in a multi-cultural world because we feel like we are not qualified.
It’s not about qualification!
In High School I was riding my bike and I rode past a revival meeting, a tent-meeting. At a Methodist church. It was multi-racial. As I sat there on my bike, in High School, there was a force that hit me and said, “This is how church is supposed to be!”  And “I think I heard God say, ‘What do you think about this?’”
Ever since, I believe that the church should be multi-racial and multi-ethnic. Tribalism is still a deep evil force that courageous and bold leaders must take on.  No matter where you are, you cannot escape disparities around the world that exist because of race, class and place!  Disparities exist in the church!
We abide in the force of God’s love.
We stay where the hurting people are; we created dwelling places. 
Sometimes, to lead, we have to stop dreaming about church buildings and we need to have visions about dwelling places where hurting people are.

1 John 4:15  We must be CONFESSING LEADERS.

Take responsibility. Say, “My bad,” when you mess up.  Take responsibility.  
Jonah had to say, “The reason there is a storm in the world, is ‘my bad.’”

NOTE THIS….When high pressure collides with low pressure a storm erupts. When the high pressure of God's will bumps against the low pressure of what we’d rather do, a storm erupts.

There is no institution in the USA that can make the case, “We only cater to people who are like each other.”  That’s “low-pressure.”

The Confessing Leader says, “I’m confessing, ‘I don’t know what to do.’”
Whatever you are, confess that. Be honest. Wherever you are, just confess that.  
What if we actually did something about the system and ethos that created the black church, and the Korean church? What if we saw ourselves beyond black and white?

1 John 4  Some things have to be rearranged.  
A case can be made for ethnic specific churches….but, we still cannot deny all of the communities around the world that are mobile, hip-hop and multi-cultural. 
Crazy kids come in all colors and sizes and places all over the world.  We don’t need any more grown men with “little” in front of their name.

How does that work itself out in community?

1.  Open communities for reconciliation and common ground.  We must have organic gatherings. For example: Bring a dish that represents your upbringing.

2. Sometimes it needs to be programmatic. We had to create a Hip-Hop experience. We had to offer programs in economic development. We started a class of people from different backgrounds to talk about race, class and economic issues.

“I’ll close with this,” said Ephrem.
A few years ago I went to my family reunion in Alabama.  It was July. It was so hot. On Sunday, everybody went to church. My cousin was talking about our family tree. I found out my great-great-grandfather was full-blooded Irish. He married a woman descended from a slave named Esther. I left the reunion thinking, “I’m Irish!”  I’m more than black. I’m African American. I’m Irish. I’m Native America.

You need to claim who you are!  Stand up and claim who you are!

“I’m a child of God! I like what God is doing in me. I’m not what I will be yet…but I’m on my way! You need to stand up and claim who you are!”


Craig’s church is in 13 locations in six states with 25,000 people.  Lifechurch.tv

You can learn from anyone. You’ve heard that said. So have I. But the fact remains; some people are easier to learn from than others. They are more interesting. They demonstrate competencies others lack. They have an impressive track record. They know something you don’t (yet), can do things you can’t (yet) and offer what you need (now).
Craig is a person I want to learn from. 
He is talking. I am listening.

I suggest you ask yourself, “Who do I listen to? Who would have to be speaking for me to sit up and pay attention?

VIDEO: 
18 minute worship
90 second transition to campus pastor
19:30 into the service they transition into the live satellite feed.
Goal: be an effective church, reaching people
We can take the same resources and launch 200 campuses…
The Key to any church maxing out is for the leaders to discover who they really are and to look at the environment/context where they do ministry.
We’re not about being multi-site. We’re about leading people to Christ.

Craig:

Craig started by recognizing all the sites and asking for everyone to “Thank Willow for the great experience.”

“I am white, so set your expectations accordingly. OK?”

Craig integrated several of the “moments” we’ve enjoyed at the Summit. This is one example. He later referenced previous speaker’s statements, even citing comments from Jim Collins and Bill Hybels at previous Summits. 
You may wonder why more speakers don’t do that more often. I think it’s because it takes great effort and commitment; it means you need to sit through the sessions. It means you need to arrive early and participate in more than your session. While you are mentally and spiritually preparing to speak to one of the most influential crowds imaginable, you have to prayerfully listen to the speakers scheduled to deliver their messages before you.
Not everyone can come around and stick around when they’ve finished speaking. Commitments must be kept, and speakers/leaders of “Summit caliber” have things to do. That said, I’ll make the point. When a speaker is able to be part of the whole experience he/she can bring something more to the table. I like that, and Craig nailed it. He brought this “extra” gift and I appreciated it.

Everybody say, “It.”

How many of you ever walked into a church experience, and it was very dead? It was very “dead.”  
How many of you ever walked in and sensed the presence of God. You were different, and others were different, and you wanted to say, “They have IT.”

I was associate pastor in a wonderful United Methodist Church…and came to Willow. I was overwhelmed with a sense of “something.” You could see it, feel it and almost touch it. I was overwhelmed with the sense that they had something I didn’t have, but I wanted it.  I thought, “They get it. I want it.”

I left Willow with tears in my eyes and asked God, “Someday can I have it? I want it.”

Bill said, “The local church is the hope of the world.” When he said it, everything in me believed it was true. 

I’ve often wondered how many of us had similar experiences at Willow. I’ve so often been touched by God through the ministry of Bill Hybels and the Willow Creek Association that I’ve lost count. (Luckily, I journal, so I’m sure I could go back and recover the memories of each divine moment.  Even with that, Bill was the practitioner who inspired me to be more faithful to journal.) Craig was rocked at Willow. 
How about you? 
Did you ever thank Bill? Did you ever take the time to tell him your story? What are going to do about that?

We started the church in a two-car garage; the most miserable of circumstances. They had mirrors in the garage, so 40 people looked like 80. We had green-felt-back chairs. We had an overhead projector. (A machine run by Jerome – who had lost a finger in a drug-deal-gone-bad – and he changed transparencies.  We didn’t have anything that most people think you have to have to have church today.  But we did have “it.”

People were transformed. They would meet Christ. They brought their friends. We had what was necessary…the Sprit of God!  We had it.

All our campuses are under the same exact leadership, the same exact style of worship, similar locations….but the results were very different.  Some groups had “it” and others didn’t have “it.”  It looks the same, same teaching, same kind of people…but some had “it” and some didn’t. 

It’s something more than the Spirit.  It is the very special working of the Holy Spirit thought some people. 

For example: the New York campus has seen 145% growth in a single year.  But the campus my family attends has declined by 3%.  Think about that. The only campus that is smaller this year is the campus my family attends.

Some had “it.”

Some teams obviously have “it.”  There is power and movement.  They care for each other.  They have “it.”  You could name churches that have “it.”

I believe God wants to give “it” to you…in a very special way.

What is “it?”  
I don’t know.  I’m not sure.  I do believe it has a lot to do with the Holy Spirit.  But God shows up where God’s people are…but some have “it.”

This is what “it” is….

God makes it happen. It is from him, by him and for his glory. We can’t create it, manufacture it. One person can bring it. One person can kill it.  It can’t be taught; it can be caught. It is not a system.

Craig’s strong admonition here was bold and clear. The arrogance of suggesting that “it” is simply and only the presence of the Holy Spirit demeans the Spirit-led ministries of faithful pastors around the world who love God deeply and serve God passionately.  I loved Craig’s clarity on this.

“It” has an upside. Wherever you see it, you see transformed lives.  It has a downside, people criticize it. 

You could say, “It happens.”

Bad news…if you have “it” it doesn’t mean you’re going to keep it.

Good news…..if you don’t have “it” it doesn’t mean you can’t get it.

Consider: How is it that you deliver your messages? Craig holds high the banner of optimistic faith when he assures multitudes of leaders that they “can have ‘it’ too.” Do your people hear you calling them up? Do your people leave your presence believing they can do better?  Think about it.

The early church had “it.”  
If someone had a need, people would sell what they had and feed others.  When the church was like that, God gave it to them and people said, “I want it.”

ACTS 2:42-47
“They devoted themselves….everyone was filled with awe…many wonders…all the believers were together…everything in common…gave to anyone…met every day together…daily people were saved.”

Daily….
Imagine if God added to your ministry “daily.”  What would that be like?
What if seven people were saved a week?  How many would that be in a year? 365!

I want “it.”

How do we get “it.”

There are certain qualities that seem to be present, when “it” is there.  The book has more, but today I’ll focus on four.

First.
Organizations that have “it” are incredibly focused!
More ministries are not better. “Better ministries” are better.

At Granger we’re constantly trying to maintain laser-like focus. The pressure to “do more,” and divert resources away from the critical growth path of our ministry is huge. I’m sure you feel it too. Every leader is faced with this reality; you can’t say “No,” until you’ve said, “Yes.”  Figure out what God wants you to do. You need the “God idea,” not just a “good idea.” Say “Yes,” to the God-idea and you’ll have courage (and reason) to say “No” to the things that dissipate your energy and drain your resources.

“What can you be the very best at?” Jim Collins asked that question.  

In order to reach people that no one is reaching, you’ll have to do things that no one is doing.

That’s key.

In order to do things that no one is doing, you can’t do what everyone else is doing.

You can memorize this phrase. You should. It’ll serve you and your team for the rest of your days. Craig’s strategy here is brilliant, memorable and precise. 
Get this message and pass it along to your teammates.

Hear that!  If what we’re doing is working, keep doing it. 

We need some “planned abandonment.”  Do what God put us on earth with an assignment. 

At our church I had the vision for a “full-service” church.  I wanted everything….everything that you need to be a church.  Six years in I wondered, “Which ones are producing maturing disciples?” We were putting a lot of resources into these ministries. 

We didn’t do Christian concerts very well. We entertained Christians from other churches.

I asked, “Why are we doing this? What can we best do to lead people to become fully devoted followers of Christ.”

We cut everything

Worship experiences
Small Groups
Kids ministry
Students Ministry
Missions

We don’t do other things; we do those five things very well. We have the margin and resources to do what others aren’t doing because we aren’t trying to do so many of these other things.  We can do the things others aren’t doing because we

So ask four questions:

FIRST
What are you doing that you should stop doing.

Second
Leaders who have “it” see potential when others see problems.

You have everything you need to do everything God wants you to do.  Peter didn’t have silver or gold. He said to the beggar, “What I do have I give to you…”

If I told you that you have a sick child who will die by next Friday unless you can raise $100,000 to get it done, you’d find a way.

You would see an opportunity when others don’t.

God often guides on what He doesn’t provide.  One of the greatest things He didn’t provide was a big enough building.  We couldn’t build fast enough.

People say, “We like you better on video.”
                “Don’t call me ‘Little Craig.’”

Whatever problem you face, ask yourself.  
“What is God trying to show you through your greatest limitation?”

Laser focus lets you see opportunity.

Three
Organizations that have “it” are willing to fail. Those without “it” aren’t!

Failure is not an option. Failure is a necessity!  Failure is often the first step in seeing God!  Peter failed like he did and in that failure saw Jesus like he did!  Peter got “it.”  When he preached 3000 were saved on that day.

Our first video teaching experience, off-site, failed! We thought we heard God speak. I think we were eating Tacos too late at night.  We tried, swung for the fence, and we failed.  Thirty days later I stood before our church (who had given sacrificially) and said, “We failed.”

God may be giving a vision to do something and you have three steps of failure to learn what he wants you to learn so you can do what God wants to do through you!

Every time the mule (in the hole) got dirt on his back, he’d shake it off and the floor got higher. He’d shake it off…and step up.  We need to shake it off and step up.

Get out of the boat…”Though a righteous man fails seven times…get up…”

You have everything you need to do what God put you here to do. Shake it off. 
Those who have “it” are willing to fail.

One of the benefits I’ve gained through the WCA is a deep awareness of shared failure. I’ve bumped into walls, fallen down, moved when I shouldn’t have moved and stood still when I should have moved. Early in my ministry I wondered if anyone who made as many mistakes as me could ever do something significant for God. I’ve heard speakers (who lead huge organizations and run marvelous ministries) admit to failures and set-backs. Craig not only wades into the current of this strong WCA tradition, he adds brilliant insight into the benefits of “shaking it off” and then “stepping up.” 
Not only is Craig’s advice good advice, his illustration is one you can easily pass along to your team. Nice.

What has God called you to do that you are afraid to do? If you don’t have faith, you can’t please God.

FOUR
Organizations that have “it” are led by people who have “it.”

You need to have “it” for your ministry to get “it.”

When I came to Christ, I came from a sinful past.  It’ll mess you up.  It’s like a big sneeze; it feels good coming out, but there is snot everywhere.

At a Bible study I read Ephesians 2:8-9. 
I was bold. I got “it” and people said I was full of it.
Craig died and Jesus lived inside of me.  I had “it.” I went into ministry. My motives were right. Before long, ministry started to kill “it.”  Ministry stopped being about building His kingdom and more about building our church.  I lost “it.” I tried to be Bill Hybels.  I tried to be Rick Warren. I tried to be Joel Osteen but I’m just not that happy.

Here is what goes on.
When you have it in your heart…you tend to get it around you.  When you have it, it tends to draw people. When you have it “in here” you get it “out here.”  Because you have it “in here” you have the resources to get what you want “out here.”  Beware. You get caught up in the stuff…..you being to acquire the things that are NOT necessary to have “it.”  I began to preach a message about “What are they going to think…”

God showed me that I had become a full-time-pastor and a part-time-follower-of-Christ.

Some of you have lost “it.”  You’ve become more about your ministry than about His Kingdom.

How often do we wish the people we lead would get “it?” 
How often do we wonder why our people aren’t more with-“it?”
Don’t you ever have one-of-those-days? Don’t you ever think your team needs “it?”

I love the way Craig explodes the myth that good leaders deserve better people. The reality is that people need better leaders. Men and women need leaders with “it.” Teens need mentors, teachers and coaches with “it.” Children need pastors and teachers with “it.”

“It” matters. If you don’t have “it,” go get “it.” 
If you lost “it,” go find “it.”
You need “it.”

I’d suggest you buy Craig’s book. Do it now.

It was not a “one-point” process to get “it” back.  It started fasting again.  I went to another country and held a baby who would probably not live one week after I left. I read that six million children under the age of five will die of starvation again this year. 

Some of you, it’s time to let God break your heart again.

Amy’s brother passed away.  I saw eternity.

I have “it” again. It hurts deeply, because I’m never satisfied.

“It” doesn’t satiate. “It” doesn’t mellow you out. “It” messes you up…and “It” is awesome.

If you don’t have it, where are you going to get it?

I pray you don’t sleep until you get “it” and fall in love with Jesus again.

This Franciscan blessing closed Craig’s session. (It also closes his book.)

   “May God bless you with discomfort at easy answers, half-truths, and superficial relationships, so that you may live deep within your heart.
    May God bless you with anger at injustice, oppression and the exploitation of people, so that you may work for justice, freedom and peace.
    May God bless you with tears to shed for those who suffer from pain, rejection, and starvation, so that you may reach out your hand to comfort them and to turn their pain into joy.
    And may God bless you with enough foolishness to believe that you can make a difference in this world, so that you can do what others claim cannot be done.”

May we fall in love, all over again, with our First Love…Your Son, our Savior…the Risen Christ.

Four things you can do next….

1. Accept responsibility for your next steps. Get some people around you who can “put their eyes” on your ministry schedule, program and resources. Ponder the question, “What are you doing that you should stop doing?” Reasoned answers to that question will come from people who care about you and your mission. They’ll need to know your vision and understand your values. Give people like that an opportunity to speak, then listen to them.

2. When was the last time you memorized something? How about the Franciscan Blessing? Why not memorize that blessing and pray it over your people, teams and ministry for a year?

3. Tell a few of your key leaders what Craig said. “In order to reach people no one is reaching, you’ll have to do things that no one is doing.” Get some conversation going around that statement. Ask what your leaders think about “doing what no one is doing” so you can “reach people no one is reaching.”

4. Buy Craig’s book. Read it with your team. Talk about it.